makes a good bug report?
How to reproduce the bug
Analyze
the problem to minimize number of steps to reproduce itComplete, easy to understand, non-conflicting
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Презентация на тему Business systems and QA. Department business systems
Содержание
- 2. BUG REPORTSWhy writing bug reports?Getting the bug
- 3. BUG REPORTSWhen should you write a bug
- 4. BUG REPORTSName 3 levels of priority?HighMediumLowWho can
- 5. BUG REPORTSWhy looking for most serious consequences
- 6. BUG REPORTSWhy should tester look for simplest
- 7. BUG REPORTSThings to remember:Look for configuration dependenceReproduce
- 8. BUG TRACKING DATABASEWhy do we need Bug
- 9. Скачать презентацию
- 10. Похожие презентации
BUG REPORTSWhy writing bug reports?Getting the bug fixedWhat makes a good bug report?How to reproduce the bugAnalyze the problem to minimize number of steps to reproduce itComplete, easy to understand, non-conflicting
Слайд 2
BUG REPORTS
Why writing bug reports?
Getting the bug fixed
What
makes a good bug report?
the problem to minimize number of steps to reproduce itComplete, easy to understand, non-conflicting
Слайд 3
BUG REPORTS
When should you write a bug report?
Immediately upon finding the bug
Name 4 levels of (Severity)?
Critical/Fatal
(crash, data corruption, hang)Serious (workaround)
Minor
Suggestion/Enhancement
Слайд 4
BUG REPORTS
Name 3 levels of priority?
High
Medium
Low
Who can assign/change
severity or priority in a bug report?
Tester assigns Severity
Development
Manager assigns Priority
Слайд 5
BUG REPORTS
Why looking for most serious consequences of
the bug??
To assign higher severity (get higher priority)
What is
reproducible bug?
Слайд 6
BUG REPORTS
Why should tester look for simplest and
most general conditions under which bug will be easily
reproducible?We have to look for more than just one path to the same problem.
The easier to understand – the better chances to have it fixed
The faster the fix - the better the chance it will be done
Management pays lots of attention to high visibility routine bugs
Слайд 7
BUG REPORTS
Things to remember:
Look for configuration dependence
Reproduce the
bug before it is reported
Is that first-time-only bug ?
Слайд 8
BUG TRACKING DATABASE
Why do we need Bug Tracking
Database?
Accountability
Communication tool
Monitoring individual performance
What is a prime objective of
a Bug Tracking Database?To get the bugs fixed
