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Презентация на тему School of Business. Motivation

Lecture’s topicsWhat is motivation?What motivates people?How should we motivate people at work?
MotivationHarry KogetsidisSchool of Business Lecture’s topicsWhat is motivation?What motivates people?How should we motivate people at work? MotivationMotivation is the willingness to exert high levels of effort in order MotivationPeople have different motivations – a reward that is attractive to one Classic Theories of MotivationHierarchy of Needs Theory (Abraham Maslow)Two-Factor Theory (Frederick Herzberg)Theory Maslow’s Hierarchy of Needs Theory People are motivated to satisfy different levels Maslow’s Hierarchy of Needs Theory Maslow’s Hierarchy of Needs Theory Physiological needs (level 1):	basic human needs like Maslow’s Hierarchy of Needs Theory Esteem needs (level 4):	internal esteem factors (e.g. Herzberg’s Two-Factor TheoryThe factors which produce job satisfaction are separate and distinct Herzberg’s Two-Factor Theory Herzberg’s Two-Factor TheoryHygiene FactorsSalarySecurity Working conditionsCompany policiesSupervisionRelationship with colleaguesetc Herzberg’s Two-Factor TheoryMotivatorsThe work itselfAchievementResponsibilityRecognition AdvancementGrowthetc McGregor’s Theory X & Theory YA manager’s view of human nature is McGregor’s Theory X & Theory Y 			Employees dislike work and, whenever 			possible, McGregor’s Theory X & Theory Y 			Employees can view work as being McGregor’s Theory X & Theory YTheory XAssumes that employees are dominated by Group Work Describe a situation where you had to work on
Слайды презентации

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Lecture’s topics
What is motivation?
What motivates people?
How should we

Lecture’s topicsWhat is motivation?What motivates people?How should we motivate people at work?

motivate people at work?


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Motivation
Motivation is the willingness to exert high levels

MotivationMotivation is the willingness to exert high levels of effort in

of
effort in order to reach a goal.


Effort Success


How can

we motivate people so that they
put higher levels of effort in order to
achieve success?



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Motivation
People have different motivations – a reward that

MotivationPeople have different motivations – a reward that is attractive to


is attractive to one may be unimportant to another.


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Classic Theories of Motivation
Hierarchy of Needs Theory (Abraham

Classic Theories of MotivationHierarchy of Needs Theory (Abraham Maslow)Two-Factor Theory (Frederick

Maslow)
Two-Factor Theory (Frederick Herzberg)
Theory X & Theory Y (Douglas

McGregor)




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Maslow’s Hierarchy of Needs Theory
People are motivated

Maslow’s Hierarchy of Needs Theory People are motivated to satisfy different

to satisfy different levels of needs.
As each level of

needs is substantially satisfied, the next need becomes dominant.
A substantially satisfied need no longer motivates.

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Maslow’s Hierarchy of Needs Theory

Maslow’s Hierarchy of Needs Theory

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Maslow’s Hierarchy of Needs Theory
Physiological needs (level

Maslow’s Hierarchy of Needs Theory Physiological needs (level 1):	basic human needs

1):
basic human needs like food and water.

Safety needs (level

2):
security and protection – both physical and emotional.

Social needs (level 3):
affection, acceptance and friendship.


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Maslow’s Hierarchy of Needs Theory
Esteem needs (level

Maslow’s Hierarchy of Needs Theory Esteem needs (level 4):	internal esteem factors

4):
internal esteem factors (e.g. self-respect and autonomy) and external

esteem factors (e.g. status and recognition).

Self-actualization needs (level 5):
achieving full potential.



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Herzberg’s Two-Factor Theory
The factors which produce job satisfaction

Herzberg’s Two-Factor TheoryThe factors which produce job satisfaction are separate and

are
separate and distinct from those that lead to

job
dissatisfaction.


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Herzberg’s Two-Factor Theory

Herzberg’s Two-Factor Theory

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Herzberg’s Two-Factor Theory
Hygiene Factors
Salary
Security
Working conditions
Company policies
Supervision
Relationship with

Herzberg’s Two-Factor TheoryHygiene FactorsSalarySecurity Working conditionsCompany policiesSupervisionRelationship with colleaguesetc

colleagues
etc


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Herzberg’s Two-Factor Theory
Motivators
The work itself
Achievement
Responsibility
Recognition
Advancement
Growth
etc

Herzberg’s Two-Factor TheoryMotivatorsThe work itselfAchievementResponsibilityRecognition AdvancementGrowthetc

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McGregor’s Theory X & Theory Y
A manager’s view

McGregor’s Theory X & Theory YA manager’s view of human nature

of human nature is based on a group of

assumptions, which are either positive or negative.
These assumptions determine a manager’s behaviour towards his or her employees.

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McGregor’s Theory X & Theory Y
Employees dislike

McGregor’s Theory X & Theory Y 			Employees dislike work and, whenever

work and, whenever possible, will attempt to avoid it.

Because

employees dislike work, they Theory X must be coerced, controlled, or threatened with punishment to achieve desired goals.

Most workers place security above all other factors associated with work and will display little ambition.

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McGregor’s Theory X & Theory Y
Employees can

McGregor’s Theory X & Theory Y 			Employees can view work as

view work as being as natural as rest or

play.

Employees can learn to accept, or Theory Y even seek, responsibility in the workplace.


The ability to make good decisions is not necessarily a manager’s job.


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McGregor’s Theory X & Theory Y
Theory X
Assumes that

McGregor’s Theory X & Theory YTheory XAssumes that employees are dominated

employees are dominated by physiological and safety needs.

Theory Y
Assumes

that employees are dominated by social and esteem needs.


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